HR Process Analysis

  • Fundamentals of process management (e.g. BPM lifecycle, tasks and stakeholder, HR processes, process landscape)
  • Application examples and scenarios from HR Management (e.g. in the form of exemplary HR processes)
  • Modelling of processes by means of Business Process Management Notation (BPMN), e.g. branching/merging, resources, decomposition, reutilisation and with regard to syntactic, semantic and pragmatic modelling aspects
  • Use of BPMN diagram editors (e.g. ARIS)
  • Techniques for the acquisition of processes (e.g. setting and stakeholder, evidence-based and social techniques, process quality)
  • Qualitative methods of process analysis (e.g. value-added-waste analysis, root-cause analysis, stakeholder analysis)
  • Quantitative methods of process analysis (e.g. flow analysis, queuing analysis)
  • Analysis based on process simulations (e.g. by means of the simulation tools BIMP or Signavio)

Mode of delivery

face to face



Recommended or required reading and other learning resources/tools

Harmon (2007): Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals. San Mateo: Morgan Kaufmann, 2nd editon.
vom Brocke/Rosemann (2010): Handbook on Business Process Management 1: Introduction, Methods, and Information Systems, vol. 1. Berlin: Springer.
vom Brocke/Rosemann (2010): Handbook on Business Process Management 2: Strategic Alignment, Governance, People and Culture, vol. 2. Berlin: Springer.
Becker/Kugeler/Rosemann (2011): Process Management: A Guide for the Design of Business Processes. Berlin: Springer.
Weske (2012): Business Process Management–Concepts, Languages, Architectures. Heidelberg: Springer, 2nd edition.
Dumas/La Rosa/Mendling/Reijers (2018): Fundamentals of business process management. Heidelberg: Springer, 2nd edition.

Planned learning activities and teaching methods

Lecture (classroom teaching and online), exercises, virtual group work, presentation and quizzes, videos, simulations

Assessment methods and criteria

Continuous assessment and final written modul exam

Prerequisites and co-requisites



Degree programme

Digital HR & angewandtes Arbeitsrecht



ECTS Credits


Language of instruction




Academic year



2 SS



Learning outcome

After successful completion of the course, the students can

  • explain possibilities and challenges of process management in general and of process analysis in particular from different perspectives (e.g. from the perspective of a process owner)
  • explain and apply techniques for the identification and acquisition of processes
  • illustrate processes (especially from HRM) by means of the modelling language Business Process Management Notation (BPMN) and also model them by using suitable diagram editors
  • explain qualitative and quantitative processes of process analysis and apply them in connection with an analysis of HR processes
  • configure tools for the simulation of processes and use the results for process analysis

Course code