Conflict Management

Types of conflict - causes and effects
Conflict resolution strategies
Phases of effective conflict management
Dealing with change
The 9 stages of conflict escalation
Roles and strategies of conflict management.

Art der Vermittlung

Präsenzveranstaltung

Art der Veranstaltung

Pflichtfach

Empfohlene Fachliteratur

Gallo, A.(2017): HBR Guide to Dealing with Conflict (HBR Guide Series), ‎ Harvard Business Review Press
Script.

Lern- und Lehrmethode

Lecture by the teachers, exchange of knowledge within the student groups, role plays, group work, reflections within small groups.

Prüfungsmethode

Assessment of the quality of the work assignments completed by the students within the course in small and large groups and their presentation of it.

Voraussetzungen laut Lehrplan

None.

Schnellinfos

Studiengang

Produktionsmanagement Film, TV und Streaming (Bachelor)

Akademischer Grad

Bachelor

ECTS Credits

1.00

Unterrichtssprache

Englisch

Studienplan

Vollzeit

Studienjahr, in dem die Lerneinheit angeboten wird

2024

Semester in dem die Lehrveranstaltung angeboten wird

2 SS

Incoming

Nein

Lernergebnisse der Lehrveranstaltung

After successful completion of the course students are able to
analyze conflict processes and to take appropriate interventions to find a solution,
describe causes that can lead to conflicts,
take measures to avoid conflicts or resolve them constructively and
develop solutions for possible conflict resolutions.

Kennzahl der Lehrveranstaltung

1702-23-01-VZ-DE-22