FH-WORKING PAPERS

WAS DAS PROJEKTMANAGEMENT VON DER HUMAN FACTORS FOSCHUNG LERNEN KANN – MÖGLICHKEITEN DER ÜBERTRAGUNG

Authors
Edgar Weiss
Publication date
11.09.2017
Course of studies
Project Management and Organisation
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ABSTRACT

In an increasingly complex work environment in which – despite unexpected and frequently still unknown challenges – there is a need to remain able to act, organizations resort to projects to resolve these challenges. However, in a VUCA world full of volatility, uncertainty, complexity and ambiguity, projects require a special design to be able to meet the expectations placed on them. On one hand, unexpected situations arise, referred to as “black swans”; on the other hand, it is not always possible to address the pitfalls or challenges that are obvious to individual project team members, so-called “elephants in the room”, and thus to integrate them in the project.Human Factors research has a remarkable track record especially in aviation. Most notably, it deals with the design of communication and decision processes, but also with establishing a supportive error culture. Therefore, its findings are used as a basis for the transfer of recommendations for action for project-oriented organizations. The article shows which obstacles are to be expected, which types of project design are possible and which requirements are to be taken into consideration before transferring the findings of Human Factors research.
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